FAQs

1. Are your products safe to use?

Yes, all our products are carefully selected and tested for safe use on all skin types.

2. How long does shipping take?

Orders are usually processed within 1–3 days and delivered within 7–15 business days depending on your location.

3. Do you offer free shipping?

Yes, we offer free shipping on orders over $50.

4. Can I retur a product if I don’t like it?

Yes, we offer a 14-day hassle-free return policy for unused and unopened products.

5. Are your skincare products suitable for sensitive skin?

Most of our products are suitable for sensitive skin, but we recommend doing a patch test before full use.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

7. What payment methods do you accept?

We accept all major secure payment methods including credit/debit cards and online payments.

8. How can I contact support?

You can contact our support team anytime via email. We respond within 24 hours.